Frequently Asked Questions

This is your One-Stop Guide to Hassle-Free Travel! Discover the ins and outs of travel planning, get quick answers to common queries, and find out how our expert guidance makes your journey extraordinary.

A travel agency helps you plan and book your trips, including flights, hotels, tours, and more. We make traveling easy and stress-free for the traveler. We also offer expert advice, access to exclusive deals that you might not find online, and personalized assistance before, during and after your trip.

Yes, we charge a nominal planning fee for our services. In addition to that, we often earn a commission from hotels, airlines, and other providers, so you pay a fair and transparent fee for our assistance. Our planning fee covers the research, personalized planning and expertise we provide to make your trip special.

We can assist with changes and cancellations, but policies vary by supplier. While our planning fee is non-refundable, some suppliers do allow changes and cancellations. Be sure to check the terms and conditions of your bookings supplied in your travel documentation.

 

We always recommend having travel insurance for assistance with changes and cancellations that happen during your trip.

It is the responsibility of each client to obtain and carry a valid passport book, visa(s), and all other documents required by applicable government regulations when traveling. We can only provide information and guidance on visa requirements and assist with necessary documents for your trip.
Contact us! We can help resolve issues with arrangements that we’ve made. However, we always recommend having travel insurance for assistance with flight cancellations and delays, lost luggage, medical emergencies, and other travel-related problems.
Yes, we can arrange special accommodations based on your needs if they are available. Just let us know in advance, ideally during our first planning session.
Absolutely! We offer every client we work with the opportunity to purchase travel insurance and highly recommend it. We work with several reputable insurance companies that we use for our own travel so we can definitely help you find a suitable travel insurance to protect your trip.
You can reach out through our website, by phone, or by email. We’re here to help! If you think you’re ready to start booking your next vacation, schedule a FREE consultation with us, CLICK HERE! We look forward to working with you.